Defining a viable IT strategy consists of setting goals, metric to measure achieving those goals and constant refining. Just as security is not a state, but a process an IT strategy needs adjustment.
The basis of your strategy is typically what operating systems you chose to implement, e.g. Mac vs. Linux vs. Windows. Or Solaris. Or BSD. A multitude of possibilities need to be reduced to form a clear picture for the next years to come. License questions need to be answered. Are you ready for the open source plunge?
What would happen if your biggest competitor implemented a technology that outperforms your business every time, with every customer, with every deal? Would you be concerned or ready to respond? If you are ready to respond, what is the appropriate response? Is it copying their system, also known as the most sincere form of flattery? Or can you even beat them by coming up with something better? Let’s work on the latter – Getting something better will always succeed!
Today’s successful companies use email, groupware, customer relationship management sofware, bug tracking systems and a number of individual systems that run in harmony. Or not? If they don’t you are wasting precious resources. That’s not desirable. Let’s look together for a solution that runs in sync.
